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Zi Xiu Tang Bee Pollen

Shipping

Welcome

We use EMS and HongKong Post to deliver the goods, We can ship products to USA, Canada, Colombia, Mexico, Peru, United Kingdom, Spain, Ireland, France, Austria, Finland, Greece, the Netherlands, Norway, Russia, Australia, New Zealand, Singapore, Malaysia, South Africa and UAE etc (Please contact us for more exact delivery if you are not from above country)

Door to Door Delivery Service is offered, Local Post Office will deliver the goods to your home, Usually we will arrange the shipment via EMS within 48 hours after the payment is made, Weekend and Holiday orders will be shipped the next working day, About 5-7 working days you will get the product, but due to clearance waiting, please allow another possible 1-3 days delay, For countries that EMS doesn’t reach, the goods will be sent by HongKong Post, which costs about 15-25 days.

We will email you with your Tracking Number and once the goods is attempted delivery, we will send you email notice, so please make sure your email address is correct

Tracking Website
EMS: http://www.11183.com.cn/english.html
HK Post: http://www.17track.net/IndexEn.html

SIGNATURE IS ASKED
Please make sure you can sign the goods by yourself as Post Office will ask signature to receive the goods as it comes out of your country, it you can’t sign, please leave message when placing the order and notice us where the goods should leave, we will state that on the shipping invoice so post office can do according that, we are NOT responsible for goods returned due to unauthorized receiver

Local Post office will deliver your goods, you can also trace your order on your local post office site, (please make sure your email address is correct so we can send the tracking number successfully) if the goods is attempted delivery at first time, they will leave a notice, please make sure you contact them as soon as possible, or they will return the goods back after 5 days

DELIVERY ADDRESS SHOULD BE COMPLETE AND CORRECT
The goods can’t be delivered if your address is not completed or correct, so please make sure you input the correct and detailed shipping address, courier won’t deliver it if it is not detailed, and we are NOT responsible for goods returned due to undeliverable address

◆Return Policy

If you are not satisfied with our products, please contact us via our contact information and explain the matters of your situation, we accept return approval for below reason

1. Effect Dissatisfaction
2. Received Damaged goods


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